IN DEVELOPMENT · RETURNS REQUESTS
Return.
Give customers a clear return request and status page.
Planned. Not yet submitted or available to install. Scope may change during development.
PROPOSED FIRST RELEASE
A specific job.
A returns portal for eligible items, reasons and merchant decisions. Refunds and exchanges will stay explicit, with no automatic financial action in the initial release.
- Let verified buyers request a return for eligible items.
- Apply the merchant’s return window and exclusions.
- Track approval, receipt and next steps in a shared record.
Designed for
Smaller brands that manage return requests manually.
PRICING DIRECTION
Simple, fixed plans.
We are evaluating a Free tier and Growth at $19 USD per 30 days, without a percentage-of-sales fee. These are proposed prices and may change.
10 requests per month; Growth target: 100 requests.
Outside the first release
Automatic refunds, carrier-label purchasing and instant exchanges in the first release.
BEFORE RELEASE
What happens next.
The app needs a working Shopify integration, merchant testing, billing and privacy checks, and App Store review before installation can open. We have not set a release date.
Tell us about your returns requests workflow. Please send a description rather than customer records or credentials.